| Milwaukee Factory Reconditioned Tool FAQ
(Frequently Asked Questions)
What Is A Factory Reconditioned Tool? Tool Parts and Repairs can be expensive these days. However, the discounted prices of our Factory Reconditioned Tools can sometimes be a better choice than having a tool repaired. Please check our prices on this site . All Reconditioned Tools are sold with a 1 year Factory Warranty. Click this link: Milwauke Tool Parts List to obtain a parts breakdown for your tool. This link takes you direct to the Milwaukee Parts Lists Page. You can then then call us back toll free at 1-877-585-9328 Mon-Fri 9:30-4:30 EST to order Genuine Milwaukee Parts or use your back button to return to our site. Why are there small letters inscribed on the reconditioned tools? Milwaukee inscribes "RK" on all Factory Reconditioned products. These letters are approx. 3/16" high and are inscribed in a discrete location. Milwaukee does this so that the products are not mistakenly sold as new tools. The "R" stands for "Reconditioned" and the "K" stands for "Kosciusko", which is the name of the Milwaukee Factory where the tools are reconditioned. Why does the last part of the catalog number say "-8" instead of "-1", "-2" or "-6"? Milwaukee's catalog numbers can be confusing. New products are"-1", "-2" or "-6"; for example a new Right Angle Drill is a "3107-6" when it's reconditioned it becomes a "3107-8". A new 18V Lok-Tor cordless drill is a "0622-24" when it's reconditioned it becomes a "0622-84". What if I lose my warranty card? Milwaukee Tools do not need to have a warranty card filled out to "activate" a warranty. To have an item repaired under warranty you simply take it to an Authorized Warranty Service Center and present them with your sales invoice. New Milwaukee products come with a 5-year Warranty, (Milwaukee Recondtioned Tools are sold with 1-Year Warranty) the longest warranty of any of the electric tool manufacturers. You can however join Milwaukee's Heavy Duty Club and register your tools online. Do you only sell the tools listed on your site? No, Milwaukee manufactures over 200 different tools, we list only the most popular (best selling) tools on our site. However, we can get any of Milwaukee's tools as a Factory Reconditioned product and if you would like pricing or availability on a Milwaukee tool that you don't see listed on our site, you can contact us via email to submit a special request. E-mail a special request. How can I get my Milwaukee Tool repaired under warranty? You can either send the tool and your original sales invoice to us to have it repaired under warranty or you can call Milwaukee's customer service at 800-729-3878 to get the number for a Factory Authorized Service Center near you. How can I get my Milwaukee Tools reconditioned? You can't, as stated above, only tools that were returned within the first 30-days of purchase can be Factory Reconditioned. If you need to have your tool repaired you can send it to us for repair or you can call Milwaukee's customer service line at 800-729-3878 to get the number for a service center close to you. |